January 24, 2011 - 6:43pm

From Reading Eagle

Cathy Cruz Marrero remembers her foot striking the base of the fountain as she held her purse and clutched the cell phone she'd been using to text.

The phone popped out of her hand and landed in the water as Cathy began her plunge into the Berkshire Mall fountain.

"I saw the water coming at me, I could see the pennies and nickels at the bottom of the fountain and then I was in it," said Cathy, 49, a Reading resident who works in a store at the Wyomissing mall.

The fall on Jan. 12 was caught on security camera video that has brought her unwanted fame since it was posted Friday to YouTube and Facebook, where it has been viewed at least 1.6 million times. Many media outlets worldwide have shown the footage.

Cathy is mortified by the incident and both laughs and cries when she talks about it.

"My issue is I don't think security was professional because they didn't send anyone to check on me until 20 minutes later and I had already left," Cathy said Wednesday in her first interview since the accident.

In the video, the voices of people laughing as they watch the security video footage can be heard.

Cathy said they are mall security personnel.

"Instead of laughing, they should have said, 'Is she OK?' and been down there right away to check on me," she said.

Her attorney, James M. Polyak of Reading, said he plans to conduct an investigation into what happened.

"We are troubled by the fact that anyone at the Berkshire Mall responsible for releasing this video would find humor in an employee injured on the premises," Polyak said. "We intend to hold the appropriate persons responsible.

"No one from that security office came to her aid in a timely manner."

Her identity as the woman in the video was confirmed both by Polyak and mall employees who witnessed the accident.

The video went viral soon after it appeared on You Tube, clearly showing the mall patron fully engrossed in her text message and then walking directly into a fountain in her path.  Now, however, she is lawyered up with plans to conduct an investigation into what happened.  "We are troubled by the fact that anyone at the Berkshire Mall responsible for releasing this video would find humor in an employee injured on the premises," attorney James Polyak said. "We intend to hold the appropriate persons responsible. No one from that security office came to her aid in a timely manner."

 

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